Articles in this category Review Responses A fantastic way to create relationships and support of your business, is by connecting with your customers via, the reviews section.. You can respond to reviews through your business account, with a ... (65) Social Media Social media offers you a great medium within which to socialise and have a ‘customer service’ avenue to talk about your business. use the main social media options for the purposes intended, FB offe... (54) Content Review Solicitation: Please don’t ask your customers, family and friends, or business associates to review your businesses. consumers are not stupid and know when this is being done. You should also (71) Media Business photos and videos should be broadly relevant to the business, a factual representation and reflect the typical customer experience (e.g, what the business offers, what it looks like, etc. (54)